Hi, GenevaLaurel, tannenbaum and borsook wrote something about the variables neede for a good H-C interaction. I lost where this was stated and don't know in which book s they wrote this. does anyone know ? It's about -range of options -frequency of interaction -significance of choice -immediacy of response -addition of information etc etc I need the titles etc of the books or URL's as references..... Answers would help a lot.. thanks.. eLine la Croix///Ferdinand Bolstraat 88-III///1072 LN Amsterdam///The Netherlands///(00 31)(0)20-4004078 /// (00 31)(0)6-28560370///Just 4 Fun (http://just4fun.dt.net) /// School of HardKnocks (http://www.art12.com )